A: QUEST wellness shipping method includes the standard 5-7 business days. You will receive a tracking number via email once your order ships, allowing you to track it in real-time. We partner with top couriers for reliable delivery right to your door, ensuring a seamless shopping experience.

A: At QUEST wellness, we want our customers to be happy with their purchases. If you are not satisfied, we offer an easy refund policy with the following conditions: 1. Eligibility: The item must be unused, in the original packaging, and in the same condition as when you got it. You'll need proof of purchase such as a receipt or order confirmation. 2. Time Frame: You must request a refund within 30 days of buying the item. Contact our customer service team within this period to start the refund process. 3. Process: Once we get and check your return, we'll let you know if your refund is approved or not. If approved, we'll send the refund to your original payment method within a few days. 4. Non-Refundable Items: Some health and wellness products like consumables and personal care items can't be refunded for hygiene and safety reasons. Check the product page or ask our team for more information on these items. 5. Shipping Costs: Shipping costs are non-refundable. If you get a refund, the return shipping cost will be taken out of your refund. For more questions about our refund policy, contact QUEST wellness customer service at contact@questwellness.online. We are here to help and ensure your experience with QUEST wellness is a great one.